This section of Welnext’s services is designed to cover the pre-policy issuance of medical tests required by insurance companies.
Earlier, this part of buying an insurance policy was one of the most cumbersome. Depending on which policy you want, it involves a whole list of medical tests that have to be completed in certain recommended formats and submitted for review. Sometimes, follow-up tests would be assigned if the process was not conclusive.
It is quite a labour-intensive process, but it can be optimised considerably by careful use of technology. Welnext has done just that.
The combination of the robust network of branches located all over the country, and the cutting-edge technology to reduce contamination and speed up the process, is a winning one. It translates to a faster turn- around time (TAT) and faster processing of insurance policies. Welnext uses verified diagnostic centres to carry out its operations.
Let’s throw in some numbers to add volume to these statements. Welnext operates with an impressive 3000+ active medical centres spread out across 700+ cities. There are over 150 doctors associated with the Welnext family and over 10 physical branches in India.
In other words, Welnext is ideally suited to handle the needs of insurance companies.
This is not a one-time effort, however. To stay at the top of the game, Welnext keeps optimising the service offerings using careful feedback analysis. They work off both internal and external feedback inputs to continuously reinvent and reinvigorate their internal processes.
For any company that carries out a service for a large number of people, it is imperative to have a strong network. The denser the network, the better the penetration and the lower the turnaround time (TAT).
Considering the fact that Welnext has accumulated a network of over 3000 centres across the country, the pre- policy issuance health checks and the annual health checks can be completed very fast and without any issues.
The smart and strategic use of tech in medical testing can bring unimaginable optimisation to the process. Welnext has leveraged the power of tech to its benefit. As a result, the operational framework is full of technical interventions.
From the scheduling of tests to the transmission of reports, manual approvals are minimal and the possibility of errors is negligible. The customer experience is smooth and very effortless.
Before the policy is finalised and the medical tests are done, Welnext arranges for the review of the medical reports from experienced physicians. This is carried out to ensure correct evaluation and correct terms for the policy.
Also, by covering the entire process from end to end, Welnext is able to cut down on delays and run the entire medical testing process seamlessly.